Don't believe everything you read on the internet.  Did CBS News really find the slowest fast food restaurant in Illinois?  I beg to differ!

I would consider myself a "connoisseur of drive-thrus" with the amount of time I spend in line at McDonald's, Dunkin' Donuts, and Taco Bell every week.  So I take this ranking very seriously.

CBS News came out with this study where they ranked a ton of fast food joints based on drive-thru efficiency.  I don't totally agree with all of it, but let's see what you think about the list!

Related: Restaurants That Have The Worst Drive-Thrus in Rockford


From fastest to slowest in completing customer orders, here's how they rank.


  • Taco Bell - 222 seconds
  • Dunkin' - 238 seconds
  • KFC - 239 seconds
  • Arby's - 261 seconds
  • Burger King - 266 seconds
  • Hardee's - 272 seconds
  • Wendy's - 275 seconds
  • Mcdonald's - 291 seconds
  • Chick-fil-A - 325 seconds

Okay, here's my problem: I've waited at Taco Bell for a good 20 minutes before even getting to the pickup window.  That could rank lower on the list, change my mind!

Dunkin' is pretty accurate.. I only know that because my body runs on Dunkin' five days a week.  I'm in and out of the drive-thru within two minutes, especially if I order through the app!

Now let's talk about Chick-Fil-A.  That's the main issue here.

Chick-fil-A Ranks As America's Favorite Restaurant According To One Industry Survey
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Does Chick-Fil-A Actually Have The Slowest Drive-Thru?

This entire study seems inaccurate because they're not basing it off of how many customers they get through per hour.  If that's how they gathered their data then Chick-Fil-A would dominate the charts!

"Chick-fil-A has the slowest drive-thru time of 10 popular restaurants, at 325 seconds, or about 5 1/2 minutes, on average. Wendy's, whose founder Dave Thomas is credited with pioneering the drive-thru concept, was also among the slowest of the restaurants surveyed at 275 seconds, or almost 5 minutes." [qsrmagazine]

Read More: Survey Says Illinois Is Obsessed With This Fast Food Joint 

Chick-Fil-A pushes customers to utilize their drive-thru because it's the fastest compared to walking inside the restaurant to order.  They might have a huge line of cars backed up, but those vehicles are in and out within minutes!

What fast food restaurants do you think have the slowest drive-thrus in town?

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